Agenda

09:00

Registration

​登記

09:30-09:35

Welcoming Remarks

致歡迎辭

09:35-10:35

  • Highlights of 2020/21 HKIHRM Training and Development Needs Survey
    2020/21培訓及發展需求調查結果摘要

  • Panel Discussion: Reinventing L&D amid COVID-19
    專題探討:"疫境啓程:重塑培訓與發展"

*The HKIHRM reserves the right to make alterations to the programme subject to speakers' availability.

10:35-10:40

Break

10:40-11:15

Omni-Channel Learning to Fuel Transformation

 以全渠道學習驅動變革

Chow Tai Fook’s scale is our strength. During the lockdown in 2020, we accelerated our use of a mix of technology platforms to enable social learning and self-initiated customer engagement. By empowering everyone to share experience and contribute ideas, we capitalised on our collective wisdom of 30,000 colleagues.

Key takeaways

  • What hidden gems are there in the workforce nowadays?

  • What can leaders do to activate social learning?

  • How do we build learning culture using omni-channel platforms?

 

*The HKIHRM reserves the right to make alterations to the programme subject to speakers' availability.

11:15-11:20

Break

11:20-11:55

Building a Sustainable and Inclusive Workplace of People with Different Abilities
不同能力僱員合力建構的共融工作間

Putting the right people in the right jobs is one of the core beliefs of HR professionals, so is identifying talents from our workforce and further empowering them to unleash their potential.  iBakery, a bakery and cafe which is a social enterprise that hires people with disabilities, has demonstrated that upholding these core beliefs can usher our inclusive workplace into the sustainable future.  We will share with the audience the ACE strategies which we have been adopting for years in growing our social enterprise business:

Ability – We give each staff member a chance to find their niche where their unique gifts can shine and grow.
Collaboration – Unity is strength.  By setting up work teams with different abilities, we join forces with volunteers and corporate partners to promote social inclusion in full swing.
Empowerment – We encourage staff members to embrace challenges and go the extra mile.  We believe that quality products and services are key drivers of the sustainable development of social enterprises.

Key takeaways

  • Tips on effective training and engaging staff with disabilities

  • How to conduct impact measurement for an inclusive team culture

*The HKIHRM reserves the right to make alterations to the programme subject to speakers' availability.

11:55-12:00

Break

12:00-12:35

A Changing Landscape for People Development

人才發展新景象

A Changing Landscape for People Development

人才發展新景象

COVID-19 has brought significant and unprecedented disruption and uncertainty for businesses across all industry sectors. Digital transformation has accelerated swiftly in people development arena. This session will share how learning & development support and institutionalise the corporate directions in this critical juncture.

Key takeaways

  • Foster cultural change via social media learning

  • The storytelling approach: Implant Robotic Process Automation (RPA)

 

*The HKIHRM reserves the right to make alterations to the programme subject to speakers' availability.

12:35-14:15

Lunch

14:15-14:50

*English Session

Navigating New Learning and Development Opportunities Under the New Normal

把握新常態下的全新培訓與發展機會

There is no doubt that COVID-19 is having a huge impact on all of us. It has been changing our lives in many ways, including the way we work and learn. HR professionals can no longer rely upon old, formal, programmatic formulas - agility would hold the key to surviving uncertainty, implementing successful learning and development programmes for your workforce in this ever-changing world.

 

Now is the time to reflect and decide - how can we make this new reality work for employees and cater for their different training needs? There certainly are lots of opportunities for growth, yet they only belong to those who embrace new approaches to learning and development.

 

Key takeaways

  • Embrace the “Never Normal” new way of work under COVID-19

  • Acquire unique insights to plan and cater for employees’ learning and development needs as backed up by Cigna researches

*The HKIHRM reserves the right to make alterations to the programme subject to speakers' availability.

14:50-14:55

Break

14:55-15:30

People Development Anytime and Anywhere

人員發展無界限

Why do we care about the digital transformation of training and learning? Rapid changes in the modern world are presenting challenges for companies, through which everyone is expected to innovate and adapt to the continuously evolving economy.

 

Hence, offering innovative tools for our employees to train and learn is becoming a current trend. The digital transformation enhances our ability to evolve by providing personalised and timely training solutions, which are more measurable, developable, and target-oriented. 

 

Thus, the need to embrace digitisation of learning has become a critical success factor for people development.

Key takeaways

  • The digital transformation of the training and learning system within our company that we have experienced

  • Advantages in digitising training we have received

  • 3 tips to engage with all employees through the digital training and learning platform

*The HKIHRM reserves the right to make alterations to the programme subject to speakers' availability.

15:30-15:35

Break

15:35-16:10

Inspiration ‧Innovation ‧Implementation

激發創意 ‧創新同行

Technological trends have emerged as a result of digitalisation, especially under the impact of COVID-19. It has significantly raised the importance and necessity of digital transformation, which has become a new normal in today’s business landscape. “Growth = Innovation x Implementation” – a motto that Towngas actively cultivates and promotes within the company – has inspired and motivated its employees across the board to think out of the box and step out of their comfort zone by introducing different schemes and programmes. With the management’s support, Towngas staff are encouraged to upskill themselves and come up with exhilarating ideas, to better the operation and widen the business spectrum. The “two-way” interactive management style has propelled the business to another level by not only implementing the management’s strategic directions (top-down), but also by putting the initiatives from the staff into practice with the management’s full support (bottom-up).

Key takeaways

  • Sometimes, management may also be inspired by colleagues working at the operation level. Never say never – stop and listen to their ideas.

  • Do not put the blame on any failure – recognise that it is necessary to acknowledge success

 

*The HKIHRM reserves the right to make alterations to the programme subject to speakers' availability.

16:10-16:15

Break

16:15-17:00

*English Session

Closing Keynote - HR’s Role in Reskilling the Workforce and Redesigning Work for Future Readiness

In the midst of global disruption, HR plays a critical role in getting our workforce and businesses ready for the future. As an organisation’s most valuable asset, employee reskilling should be of top priority, to ensure that they have the relevant skills and competencies to compete in the global market. At the same time, we also need to ensure that we are able to creatively redesign the work to be future ready, for businesses to succeed and be sustainable. Hear from Ms Low Peck Kem, CHRO, Singapore Public Service Division, as she shares insights on the Singapore Public Service’s efforts to ready the Public Service and the Public Service workforce for the future of work.

 

Key takeaways

  • Why reskilling is essential, but job redesign is also equally important

  • HR as a catalyst of change and driver of transformation

  • HR - Engineer of Careers (Workforce) and Architect of Culture (Work)

*The HKIHRM reserves the right to make alterations to the programme subject to speakers' availability.

17:00

End of Webinar

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HKIHRM Training & Development Needs (TDN) Webinar 2021

24 June | 09:30 - 17:00

Cantonese | Live Webcast

Reinventing L&D amid COVID-19